An advanced, fully dynamic online appointment booking system that adapts to beauty salons, dental clinics, hairdressers, veterinary clinics and any business that operates on appointments.
Problem
Most appointment-based businesses take bookings manually over the phone or social media, which leads to double bookings, missed reminders and wasted time slots. Not being able to centrally manage staff leave, working hours and service prices wears businesses down, while the inability to collect payment online increases cancellations and no-show rates.
Solution
Developed by CySoftSolutions, the Online Appointment Booking System was designed to adapt to any appointment-based industry — from beauty salons to dental clinics, hairdressers, veterinary clinics and consulting firms.
Appointment Operations:
Create, look up and edit appointments
Automatic email and SMS notification on every edit
Instant notification to the business when a new appointment is booked
Automatic or manual approval option
Configurable reminder timing before an appointment (SMS + email)
Customers can cancel their own appointment (instant notification to management)
Staff & Service Management:
Dynamic service types (add, edit, set pricing)
Dynamic staff management
Dynamic staff leave (block specific hours or a full day)
Integrations:
NET GSM integration (SMS notifications)
SMTP integration (email notifications)
PayTR / iyzico payment integration (online payment auto-confirms the appointment)
Working Calendar Settings:
Set appointment time slots
Define working hours
Set lunch break hours
Toggle weekend availability on/off
Form & Info Fields:
Dynamically add or remove fields such as national ID number and birth year
Admin Panel:
Fully dynamic admin panel
Bulk appointment management and status updates
Dynamic filtering and pagination on every page
Dynamic reporting with Excel export
Real-time monitoring and notifications
Result
With the Online Appointment Booking System, businesses fully digitize their booking process and eliminate double bookings and missed reminders. Automatic SMS/email notifications and online payment integration reduce no-show rates, while the dynamic reporting module lets business owners easily track occupancy rates and staff performance. The system is currently offered on a project basis, with its payment integrations still in the testing phase.